Bring the Human Experience Back into your Contact Center with InGenius CTI
InGenius
JULY 19, 2019
My first sales job was at a contact center in the early 2000s. I worked on a large team, with high targets and a company-mandated script. I'm willing to bet if you worked in sales for any length of time, you've seen this modus operandi in action. The bar for customer service is at an all-time high.
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