How Contact Center AI Can Help Improve Team Morale & Reduce Agent Turnover
MiaRec
MAY 11, 2024
In my past life, I was a QA manager in a large contact center. That is one of the reasons I get so fired up when talking about MiaRec's AI-powered solutions and Conversation Intelligence or Contact Center AI solutions in general. One thing that frustrated me the most was the high agent turnover.
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