contact center workforce Employee engagement Gamification Morale 
Aspect
JANUARY 21, 2019
These breakthroughs don’t address the needs of the contact center staff who are not agents. The morale and productivity of supervisors, quality analysts, workforce planners and administrators of all sorts have a direct impact on the morale of agents and their ability to serve customers well.
Noble Systems
SEPTEMBER 8, 2020
Many companies are turning to gamification to effectively build knowledge, develop new skills, and motivate employees to align with changing customer needs. Your employees are used to in-person contact with managers and other team members. Infographic: Top 5 Ways to Motivate Employees • Get the infographic.
Noble Systems
APRIL 14, 2021
Happier employees translates to reduced turnover and lower hiring costs. You can spend more time developing your existing employees’ skills and less time trying to find new people to fill empty spots. Choosing the best virtual contact center platform for your needs.
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