What skills do customer success professionals need in 2024?
ChurnZero
JANUARY 25, 2024
How will customer success jobs, and the skills they require, evolve in 2024? According to Customer Success Collective’s State of Customer success 2023 report , over two-thirds of customer success professionals don’t use AI in their role—presenting an advantage for those already using AI, and an opportunity for those prepared to learn.
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