The Comprehensive Guide to Assessing the Average Talk Time Metric in Call Centers
NobelBiz
SEPTEMBER 12, 2023
Establish a system where agents regularly receive constructive feedback on their performance. It boosts agent morale, fosters a culture of continuous improvement, and ultimately contributes to a higher level of customer service excellence. Dive into the world of outbound sales, from industry insights to performance optimization.
Let's personalize your content