Remove common-chatbot-mistakes-and-how-to-overcome-them-part-3
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How to Manage Live Chat Support During the Holiday Season & Drive Conversions

ProProfs Blog

They would still wish to get access to instant support that helps them arrive at a solid decision. In this blog, we’ll explore how live chat can help your business during the holiday season and seven ways to help you handle live chat support during holidays. How Can Live Chat Help During the Holidays? Let’s get started.

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Why You Can’t Just Convert FAQs into a Customer Service Chatbot 1:1

Aspect

As companies are exploring the use of customer service chatbots, one of the first candidates of content that come to mind to “botify” is the existing FAQs often represented on corresponding sections on a website. In reality though, it takes a bit more to build a chatbot that really does a good job of serving customers.

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Struggling With Your Voice Communication Strategy? 4 Mistakes Brands Make

aircall

How many calls does your customer service team receive in a day? Let’s look at the common mistakes companies make with voice communication and how you can avoid them. Voice Communication Strategy Is an Essential Part of the Customer Experience. A thousand?

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Common Chatbot Mistakes and How to Overcome Them: Part 3

Bright Pattern

As shown in our chatbot infographic , it is predicted that 80% of companies will implement chatbots by 2020. Bots and AI were massive trends of 2018 and experts agree that the deployment of bots will continue to increase in 2019.

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Conversation Intelligence: The key to success in customer conversations

JustCall

In this article, we’ll walk you through everything you need to know about conversation intelligence software and how your business can harness the power of conversational AI to enhance buying experiences. The global market for conversation intelligence platforms is projected to reach $18.4 billion , from 2022 to 2028, with a CAGR of 21.8%.