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Successful On-boarding in Contact Centers: Top Experts Reveal Secrets

CX Global Media

If you seek to make a great impact in employee engagement, this is one place where you’d want to invest in increasing your knowledge. Many organizations attempt to focus on the customer experience while neglecting to focus on their own employee experience. Chief Customer Officer, FrontSpin.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

A Renaissance Golf Resort, MI, recognized as one of the World’s Best Hotels by Travel+Leisure magazine. Dan doesn’t just talk about customer experience; his fast-paced, energetic presentation style creates an experience for the audience that they’ll surely remember. . Show podcast and a regular contributor to Forbes.