AI in Customer Service: Chatbots and ChatGPT are just the Start
TechSee
JUNE 29, 2023
While initial conversations now focus on improving chatbots with large language models (LLMs) like ChatGPT, this is just the start of what AI can and will offer. Deploying this AI will require more than simply upgrading a chatbot. Not So Fast… Of course, there are also concerns about the human cost of AI in customer service.
Let's personalize your content