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Press Release: Inbound Phone Score Study Provides OEMs and Dealers Insight in Customer Experience

CallSource Insights

Toyota & Acura Rank Highest Across Luxury and Mass Market Brands for Inbound Phone Experience Released by CallSource. In this study, CallSource focused on three key areas of the inbound phone call: answer rate, connectivity score, and appointment set rate. About CallSource.

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How to Get Your Own Custom Vanity Phone Number

CallSource Insights

If you are looking to lease a custom phone number for your business, it is easy to do so by choosing a vanity number provider (like CallSource) to aid in your custom phone number needs. Nationwide covers secures that no one else can have the same vanity number as you. How can you get a custom phone number? Nationwide Coverage.

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Make Sure You Know Every Lead’s Complete Customer Journey with EveryLead

CallSource Insights

According to CallSource automotive data , 70% of interested inbound leads do not result in an appointment, and 80% of bookable calls are missed sales opportunities. No Attempt : If no attempt is made to secure an appointment. No Attempt : If no attempt is made to secure an appointment or order. There are many reasons.

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Combat Missed Opportunities at Your Dealership With DealSaver

CallSource Insights

CallSource analysts listen to the entire call, and alerts are sent when an inbound call was mishandled. If no attempt is made to secure an appointment. Contact a CallSource specialist at 888-340-0123 to learn more, or set up a quick demo today. The analysts are real, trained, qualified people – not software and not crowdsourced.

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Complying with the New Consumer Privacy Laws

CallSource Insights

The Attorney General can also file legal action against a business for failures to comply– and the penalties can be massive, particularly in the case of a security breach involving consumer personal information. The post Complying with the New Consumer Privacy Laws appeared first on CallSource.

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4 Main Benefits of an 833 Vanity Number

CallSource Insights

Successful companies that use vanity numbers like 800-FLOWERS, 888-ALLSTATE, and 866-PLUMBER will likely secure the 833 versions of the same numbers to prevent competitors from obtaining them. Or, if you have capitalized on a specific vanity number spelling your business name, for example, you may want to secure the 833 version as well.

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Call Management: Your Guide to Better Phone Experiences

CallSource Insights

Call tracking , which was invented by CallSource in 1991, is how data is gathered to aid marketing professionals in determining the success of their phone-driven marketing campaigns. Although call tracking has been around since CallSource invented it over 26 years ago, many other call management-type solutions have popped up over the years.