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Who uses VoIP? (Use Cases of VoIP in Different Industries)

JustCall

The hassle (and cost) of manual call routing. Companies need someone who can respond and re-route the calls to the right place and person. The majority of companies have a hard time identifying the support required for someone to handle administrative work like answering phone calls and transferring calls to the correct agent.

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What is Interactive Voice Response (IVR): All You Need to Know

JustCall

A key part of the contact center solution, the touch-tone feature allows the caller to press buttons according to these instructions and reach the relevant department. IVR Call Flows The IVR call flow is an important element that drives an efficient IVR system.

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10 Best UCaaS Providers in 2023

JustCall

Nextiva Nextiva is a more comprehensive business solution for communications operations. This brand provides contact center solutions, VoIP, and many other tools. If you want to work with a contact center, you can consider looking at JustCall. CCaaS, UCaaS or VoIP? Frequently Asked Questions 1.

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