Remove Call flow Remove Contact center software Remove Document Remove Scripts
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How Do You Improve Call Center Metrics?

SharpenCX

Your call center reps will only be as good as the tools you equip them with. Sometimes it’s as simple as providing call flows and scripts to guide calls in various scenarios. Intuitive, easy-to-use software takes the pressure off your agents to comb through documents or multiple systems for answers.

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Top 9 Talkdesk Alternatives & Competitors in 2023

JustCall

JustCall Overview JustCall is a VoIP business phone system and contact center software. Call recording – Calls are recorded for quality and training. Agent scripting – Agents can be provided with predetermined scripts to increase customer engagement. 5 stars.

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10 Platforms With In-Built Smart IVR Systems

JustCall

10 Call Center Platforms To Choose From When Looking To Implement IVR JustCall Aircall CloudTalk Kixie PowerCall Twilio Talkdesk GoTo Connect Zendesk LiveAgent Five9 1. JustCall JustCall is a cloud-based contact center software and telephony solution. In this article, we look at the ten best IVR solutions.