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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

Aurora, Nebraska, (November 8, 2019): Quality Contact Solutions is pleased to announce that Steve and Marie Korn, formerly of QVSM, Inc. have joined the Quality Contact Solutions team to head up our new small and medium business division (QCS SMB). Steve is responsible for sales for the newly formed QCS SMB division.

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Small Business Call Center Software Solutions

Noble Systems

The demands on small and mid-size business (SMB) teams are different from those at larger organizations. From sales and marketing to customer support to technology resources, SMBs must be nimble and responsive. And they definitely don’t have the big pocketbooks – so their solutions must be cost-effective and generate added value.

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Our Top 6 Picks for Call Center Automation Software

Fonolo

Features of Call Center Automation Software Now that we’ve established the main benefits of call center automation software, it’s time to break down the key features. There are a lot of call center solutions on the market, each with their own unique offerings.

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Dear Grasshopper phone, we’ll always ‘love’ you.

Freshcaller

Close follow-up with a live dashboard: Being able to monitor what’s going on in your call center at any given instance is important for your team’s growth and performance, especially when they are torn between different geographies. Call Recording. And Grasshopper falls short of even the ones listed above, to begin with.

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What is CRM integration and why is it useful?

ViiBE Blog

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. A CRM integrated call center solution goes beyond just storing and utilizing customer data – it turns call center support into a centralized, cross-functional solution.

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