call center professionals Customer retention Scripts virtual call center 
JustCall
APRIL 12, 2023
To meet customer expectations, brands also have come up with better customer service solutions. One of the ways in which call centers as brands have done so is by undergoing a rigorous digital transformation over the past two years. A virtual call center is a call center that runs over the internet.
VirtualPBX
MAY 16, 2024
At VirtualPBX, our customer experience team uses outbound calling to connect with our customers, whether that’s onboarding for new products or checking in to offer support. Below are some examples of popular uses for outbound calling. Are there any here that you hadn’t thought of?
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