Top 5 SaaS Customer Success Health Metrics and 5 Runner-Ups
ClientSuccess
MAY 8, 2019
I’m excited to continue on with our blog series on customer success metrics. The topic I will cover in this blog is on the top five customer success health metrics. Whereas DAU/MAU ratio measures the frequency of using a SaaS solution, product adoption measures *breadth* and *depth* of using a SaaS solution.
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