NICE inContact

OCTOBER 24, 2018

Once again in 2019, we’ll be shining the spotlight on outstanding performance with awards in five categories: Best Cloud Implementation. Best Employee Engagement. The post Help Us Recognize the Best of the Best – CX Excellence Awards appeared first on NICE inContact Blog. Best Customer Experience.

Employee engagement 48

Employee engagement Customer Experience 48

Eptica

OCTOBER 9, 2019

In the United States, activities focus on the theme of Every Experience Counts , looking at the importance of both delivering consistently good service every time, and providing employees with an experience and environment that motivates them to do their best. Share this page on: Tweet.

Customer Service 60

Customer Service Customer centricity Multichannel Contact Center 60

ChurnZero

JULY 9, 2020

Bolster Benefits With Blogs, Resources, and Newsletters. You can include relevant blog content as well as more customer-specific content, such as product updates and tip and tricks. Employee Motivation – Awards help boost staff morale and improve motivation by acknowledging employees’ hard work and achievements.

SaaS 64

SaaS Marketing Upselling Chief Customer Officer 64

NICE inContact

FEBRUARY 22, 2018

We’ll be shining the spotlight on outstanding performance at Interactions 2018 with awards in five categories: Best Cloud Implementation. Best Employee Engagement. The post Last Call for NICE inContact CX Excellence Awards Submissions appeared first on NICE inContact Blog. Best Customer Experience. Best Business Impact.

Employee engagement 4

Employee engagement Contact Center Customer Experience Best practices 4

Nicereply

AUGUST 28, 2023

You’ll not only receive actionable tips on how to deal with customer complaints with greater efficiency but also list the general steps employees can take to handle customer complaints appropriately. By breaking down dissatisfied customer complaints into these categories, you can tailor our approach to address each one more effectively.

Complaint resolution 98

Complaint resolution Feedback Customer Service Sales 98

Netomi

FEBRUARY 28, 2022

Ahead of International Women’s Day, we are shining a spotlight on these female powerhouses – read on for Netomi’s list of 25 women in CX to watch out for, in 2022. One of her key drivers is employee motivation and empowerment. Save your spot for an upcoming webinar this International Women’s Day, on Tuesday, March 8!

Chief Customer Officer 64

Chief Customer Officer Customer centricity Technical Support Contact Center 64

Comm100

MAY 1, 2018

Here are some of the benefits of educating employees and management on the similarities and differences of the generations that make up the modern workforce. Organizations that address generational differences and similarities head-on increase the intergenerational understanding necessary to alleviate this employee pain point.

Management 41

Management Education Surveys Government 41