Global Response

JUNE 13, 2023

There’s a number of reasons why Mexico’s labor force and quality is higher than many other offshoring locations, including: Government and educational funding. And while you can certainly find bilingual agents in other locations, there may be other challenges. Ready to perfect your CX? The short answer: yes.

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outsourcing Call Center Bilingual agents Education 62

Outsource Consultants

SEPTEMBER 11, 2018

There are over 10 universities in Tegucigalpa, which provides highly skilled, college-educated contact center agents who are bilingual (English and Spanish) with neutral accents. Call centers in El Salvador are great options for inbound customer service, outbound sales, and telemarketing. El Salvador. residents.

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Global Response

APRIL 27, 2023

For example, onshore call centers frequently have fewer multilingual agents, which can make it difficult for you to scale your operations (and your customer service) globally, or even serve a multilingual US consumer base. Ready to perfect your CX? Industry regulations and funding. In these cases, domestic outsourcing is your only option.

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outsourcing Call Center Bilingual agents Marketing 62

Outsource Consultants

OCTOBER 2, 2018

This allows contact centers to be more selective as they evaluate and hire prospective agents. Chilean vendors have helped many Fortune 500 and Fortune 1000 companies with their outsourcing strategies by providing high-quality customer experiences and first-class sales tactics. Sales and up-sells. Roadside assistance.

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