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Why Geo-Redundancy is Key to a Successful Outsourcing Strategy

Outsource Consultants

Many outsourcing destinations employ skilled, bilingual agents. For example, nearshore locations such as Mexico , Belize , and Panama have a burgeoning tech sector with significant investments in education and training. Netflix exemplifies how geo-redundancy can drive growth, with the majority of its 8.3

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Nearshore Contact Center Outsourcing Spotlight: Guatemala, Honduras, and El Salvador

Outsource Consultants

The country has over 15 universities with more than 170,000 enrolled students, which enables contact centers to provide clients with nearly unlimited scalability with talented agents. Guatemalan contact center agents are often college educated and bilingual, speaking Spanish and English. We can help!

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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

This growth has been driven largely by demand for bilingual call center services (Spanish and English), reduction in telecom rates, the emergence of the Internet, and the highly skilled, college-educated labor force. These vendors have experience with a variety of industries, including: Automotive. Communications. Technology.