Global Response

JUNE 13, 2023

Considering outsourcing your call center to Mexico ? So is a Mexico call center the best solution? Here’s five reasons why you might want to outsource your call center to Mexico (and, at the end—how to know Mexico is the right call center location for you). If so, you’re in the right place.

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Global Response

APRIL 27, 2023

If you’re considering whether domestic call center outsourcing is right for your team, here are the pros and cons you need to know to make the best decision. Pros of Domestic Call Center Outsourcing When it comes to outsourcing, many companies turn to domestic call centers as a “safe” or “risk-free” option.

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Outsource Consultants

DECEMBER 13, 2023

Being close to the US and having a long history of tourism has helped Caribbean call centers learn a lot about American culture. Unveiling Multilingual Talents The Caribbean is a multilingual haven , with several countries offering bilingual agents fluent in both English and Spanish.

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Outsource Consultants

SEPTEMBER 11, 2018

There are over 10 universities in Tegucigalpa, which provides highly skilled, college-educated contact center agents who are bilingual (English and Spanish) with neutral accents. Call centers in El Salvador are great options for inbound customer service, outbound sales, and telemarketing. El Salvador. residents.

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Certified Languages International

MARCH 18, 2021

States also have laws that govern equal access to services by those who don’t speak English. Call centers, for example, hire bilingual agents to answer customer questions. Federally funded entities usually serve a large portion of limited English proficient (LEP) individuals, making phone interpreters appealing.

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Outsource Consultants

OCTOBER 2, 2018

This growth has been driven largely by demand for bilingual call center services (Spanish and English), reduction in telecom rates, the emergence of the Internet, and the highly skilled, college-educated labor force. Chile is one of the safest countries in Latin America with a stable economy and government.

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