bigfoot-customer-service-what-is-it-and-why-are-you-still-giving-it 
Steve DiGioia
FEBRUARY 3, 2020
But what does he have to do with customer service? There are many similarities between the creature and the service many of us dish-out to our customers. That’s why I call it, Bigfoot customer service. Well, we’re also fascinated by great service. Bigfoot hides well.
ShepHyken
FEBRUARY 10, 2020
Each week I read a number of customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. How the Digital Era Is Redefining Customer Experience by John Finch. (No Bigfoot Customer Service.
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