The indispensable role of Customer Success in B2B SaaS with ChurnZero CEO You Mon Tsang
ChurnZero
JUNE 3, 2022
To dig into what makes CS indispensable to SaaS, ChurnZero CEO You Mon Tsang joined the Digital Disrupted podcast. For Customer Success managers, when you’re hiring your first few, you feel like it’s hard to find that person. The day in the life of a Customer Success manager. Let’s do the math for a second.
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