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The Ultimate Guide to Call Center Training

Fonolo

Still have questions about call center training? Read on for our complete guide, where we’ll explore all the best practices. What is Call Center Training? These off-site training sessions give employees the chance to keep up with industry best practices and bring back ideas that can help the workplace.

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Essentials for Telemarketing Call Centers

Noble Systems

Telemarketing is a great way to conduct outreach to prospective customers and ask them questions to see if they qualify for your offerings or to take an action, such as visiting a website or registering for a conference or seminar. A wide range of telemarketing software is available to help telemarketing call centers.