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HIPAA Compliant VoIP Phone System: Everything You Should Know

JustCall

A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. But what is HIPAA and how does a HIPAA compliant VoIP phone system help your business? VoIP providers need to be HIPAA compliant because they could potentially record and store ePHI. Is Your VoIP Phone System HIPAA Compliant?

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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

Listen to Hemanth Gorur Vice President Consulting Services at CGI and what he has to say about Breaking down silos with secure cloud strategies. Indeed, hackers who specialize in VoIP systems infiltrate a user’s account in order to redirect the call to a different location.

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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

Listen to Hemanth Gorur Vice President Consulting Services at CGI and what he has to say about Breaking down silos with secure cloud strategies. Indeed, hackers who specialize in VoIP systems infiltrate a user’s account in order to redirect the call to a different location.

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The Challenges of Maintaining and Upgrading Call Center Infrastructure

NobelBiz

Telecom Services Telecommunication services are the veins of a call center, transporting voice data from one point to another. They encompass telephones, VoIP systems, and the internet connection, which allows communication between customers and call center agents.