Do Your Live Chat Agents Measure Up? The 9 Best Key Performance Indicators and How To Use Them
Comm100
SEPTEMBER 28, 2022
Read on to learn which live chat KPIs will be most useful to the development of your customer service team so you can optimize your live chat experience. Live Chat Benchmark Report 2022. Download our annual Live Chat Benchmark Report for free access to the latest live chat data alongside best practices and optimization.
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