Banking Case Study Technical Support Telemarketing 
Global Response
FEBRUARY 13, 2022
Some BPO call centers may focus on inbound calls and customer service, while others may serve as an outbound BPO call center and handle telemarketing, sales and/or market research. A BPO call center, then, is a team of outsourced call center agents who can handle call center operations for other businesses. Do I need a BPO call center?
Global Response
FEBRUARY 13, 2022
Provides consistent customer support and branded messaging. Can focus on customer service, technical support, and/or marketing/sales. Traditional call centers typically focus on customer service and technical support. Is your customer support team ready to handle it?
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