5 Top Customer Service Articles of the Week 4-4-2022
ShepHyken
APRIL 4, 2022
by Mitche Graf. I don’t agree with everything in this article, but I like the angle the author is coming from. 4 Trends for Personalizing the Consumer Experience by Stewart Barrett. Interesting how the author uses “total experience” to define the concepts in this article. Here are my top five picks from last week.
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