Predictable Outcomes Amidst Unpredictable Times: How Cisco IT kept Contact Center services running from our homes
Cisco - Contact Center
SEPTEMBER 3, 2020
Companies have learned from past experiences to ensure that their applications and data are hosted in more than one data center, preferably in different cities or countries. The start of 2020 brought a new challenge and opportunity to our contact center service – working from home on a global scale.
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