LiveChat

AUGUST 14, 2018

At Shopify, you will also find valuable materials related to growing an e-commerce business and additional apps you could use to grow sales of your store. After all, what’s the benefit of having a LiveChat software on your website if visitors need to wait for a response via email? Shopify live chat support. Call support.

Best practices 46

Best practices Customer Service Customer centricity Customer Support 46

Customer Service Life

AUGUST 3, 2018

Information about orders, shipping, etc can also be displayed in the same timeline, making it a snap for agents to have complete context about customers without having to open a bunch of windows. I’m particularly excited about their Guide and Explore products. BrightReps. That’s four updates and four cool technologies.

Contact Center 60

Contact Center Technology Customer Service 60

LiveChat

MAY 27, 2016

However, you can get around that by using LiveChat on your Facebook Fan Pag e. Adding LiveChat to Facebook Fan Page. You can add a LiveChat option to your Facebook Fan Page and have it show up next to your About or Photos sections. First off, you need a LiveChat account. Some of them will want to call you.

Feedback 53

Feedback APIs Customer Service Accountability 53

LiveChat

AUGUST 28, 2017

If you haven’t got a chance to have at least 10 chats on your website, you probably don’t realize how LiveChat works and how much it can do for you. After analyzing our customers’ chats and sales, we know that the more chats they have, the more they see how LiveChat helps them. Eye–catchers come in many shapes and sizes.

Advertising 34

Advertising Accountability Sales Marketing 34

LiveChat

OCTOBER 22, 2015

Using the data you have about your users, you can automatically display a live chat window to these users, targeting them at the exact moment when they are most likely to want assistance. Just as a user who is ready to buy will likely need assistance, so will a user who is experiencing errors or having trouble with your website or app.

Customer Service 66

Customer Service Wait times Personalization Customer Support 66

LiveChat

JULY 18, 2017

One of the possible outcomes of installing LiveChat on your website is getting more customers out of it. Having LiveChat on your website can help you generate more leads from visitors – read more to find out why and how this can be achieved! They change the look of a shop window probably once a week or even more often.

Engineering 51

Engineering Sales Personalization Analytics 51

LiveChat

NOVEMBER 21, 2016

At LiveChat it looks like this: You can also personalize content and language for returning visitors. For example, in the LiveChat app you can change the look of the chat window so it better fits your website. Let’s say a visitor “A” came back to your website. We didn’t personalize it much. I mean not at all.

Personalization 65

Personalization Customer Service SaaS Accountability 65

JivoChat

MAY 18, 2021

Looking for the best WordPress Live Chat plugin? With WordPress powering nearly half of all websites, there’s a good chance you’ll want to incorporate live chat on your site. What used to be a “nice to have” is now an “essential part” of every website, especially if you’re selling a product or service. That’s what this guide is all about.

APIs 52

APIs CRM Chatbots Analytics 52

LiveChat

AUGUST 24, 2018

If you miss that 5-minute window, you need to invest a significant amount of time in following up. Instant gratification via text messaging and chat apps is their way of life, and they’re looking for the same quick responses from their real estate team. Looking for a fine live chat app? Chat boxes and real estate: a case study.

Real estate 45

Real estate Sales Consulting Consulting 45

Answer Dash

SEPTEMBER 19, 2018

Information about orders, shipping, etc can also be displayed in the same timeline, making it a snap for agents to have complete context about customers without having to open a bunch of windows. I’m particularly excited about their Guide and Explore products. That’s four updates and four cool technologies.

Contact Center 61

Contact Center Self service Technology Customer Service 61

LiveChat

NOVEMBER 17, 2017

Messenger quickly became one of the most popular communicators, so Facebook decided to release it as a standalone app in August 2011. with Natural Language Processing and easier in-app payments). Posting on social media, talking through a live chat app, contacting through a social media messenger – it’s all live chatting.

Advertising 54

Advertising Accountability Marketing Chatbots 54

LiveChat

JULY 25, 2017

Visitors will definitely take a look at this small window, and if you’ll be online most of the times, they will most likely decide to talk to you. Let’s start from the theme of your chat window, where you can choose classic, modern, minimal or even a circle one. You love that kind of problems, don’t you? Good for you.

Customer Support 52

Customer Support Customer Service Sales Personalization 52

LiveChat

JUNE 8, 2018

Or, you can install a live chat app on your website and talk with a couple of customers simultaneously. LiveChat, for example, can be integrated with multiple Customer Relationship Management (CRM) tools – to help you store and manage customer information efficiently. Pay Close Attention to Your First Impression.

B2C 66

B2C B2B Scripts Wait times 66

LiveChat

AUGUST 31, 2018

Basically, all customers have to do is open the Uber app and type in a destination. One day, however, I happened to be driving past a competing dealership and I saw a beautiful new car in the showroom window. One day, however, I happened to be driving past a competing dealership and I saw a beautiful new car in the showroom window.

Self service 75

Self service Feedback Technology Customer Experience 75

LiveChat

APRIL 20, 2018

Unlike the intrusive pop-up of yesteryear, you can choose to display it as a small icon (sometimes a smiley face or a small window) at the bottom right corner of your website. In recent years, live chat services have emerged, not only as a popular customer service channel but also a reliable way to nurture and generate leads.

B2B 50

B2B Education Sales CRM 50

LiveChat

NOVEMBER 16, 2018

From becoming “friends” with customers via social media to getting inside their pockets via smartphone apps to offering customer support 24 x 7 x 365, businesses have pulled no stops at pleasing the customer in the race for market domination. So we agree that extraordinary customer service is expected, and not exceptional anymore.

Customer Support 45

Customer Support Customer Care Entertainment Education 45

LiveChat

FEBRUARY 18, 2016

On the other, you can show initiative and offer help before customers ask for it. This is proactive customer service. There’s definitely nothing wrong with answering when you are asked. However, it’s a lot more powerful to reach out to a customer and solve a potential problem before the customer asks for help. You or the customer?

Customer Service 48

Customer Service Self service Feedback Customer Support 48

LiveChat

JANUARY 27, 2017

I updated my grilling app, iGrill, today and it now has Facebook integration that lets you see what other people are grilling right now around the world. One of Zuckerberg’s traits is that he doesn’t seem to be different than his employees. He wears gray t-shirts and black hoodies, and his hair is always in a mess. This boss has the guts!

Personalization 51

Personalization Feedback Management 51

LiveChat

JULY 13, 2016

A few takes on mobile design: responsive, subdomains and apps. Depending on your resources, knowledge and the time you have available, you can go for a responsive website , a subdomain for mobile users and/or a dedicated mobile app for your shop. These purchases can happen anywhere, at any time. What’s not to like? It’s always on.

Sales 37

Sales Engineering Marketing 37

LiveChat

APRIL 10, 2019

What we love the most about it is how the app works for its customers, devs, as well as our development team. app has been working great. started once we discussed the future of LiveChat, the first chat application in our portfolio, mainly regarding its back end. In 2002, we started to build our main product, LiveChat.

APIs 5

APIs Chatbots Accountability Technology 5

LiveChat

JANUARY 4, 2019

Targeting ads on Facebook or implementing a pop-up window on a website are steps in the right direction, but if they come with a valuable gift for visitors – then they can make miracles happen. Check out PublishXpress app to easily turn your.pdf into one of mobile formats. Of course, freebies shouldn’t be unconditional.

Entertainment 50

Entertainment Feedback Education Sales 50

LiveChat

FEBRUARY 12, 2016

In the words of Tim Ferris, the author of The 4-Hour Work week (a book you want to read when trying to become more productive and time-efficient), has a pretty solid piece of advice on the topic: Focus on being productive instead of busy. Tim Ferriss, The 4-Hour Work Week. Being busy is simple. But at the end of the day, does it make a difference?

Time management 51

Time management Management Best practices Accountability 51