Remove APIs Remove Call Center Remove Call Logging Remove Telecommunications
article thumbnail

Could You Automate These 4 Front-Line Contact Center Tasks?

Babelforce

The next step is to automatically use that data to update your call log. For example: Mrs B, loyal customer, calls you. At the same time, Mrs B’s details are entered into the call log, saving on after-call work. With API integration, that’s simply not an issue. It’s really that simple.

article thumbnail

Could You Automate These 4 Front-Line Contact Center Tasks?

Babelforce

The next step is to automatically use that data to update your call log. For example: Mrs B, loyal customer, calls you. At the same time, Mrs B’s details are entered into the call log, saving on after-call work. With API integration, that’s simply not an issue. It’s really that simple.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Could You Automate These 4 Front-Line Contact Center Tasks?

Babelforce

The next step is to automatically use that data to update your call log. For example: Mrs B, loyal customer, calls you. At the same time, Mrs B’s details are entered into the call log, saving on after-call work. With API integration, that’s simply not an issue. It’s really that simple.

article thumbnail

The Benefits of Using a VoIP Provider for Your Business

aircall

In a nutshell, it’s a telecommunications technology that allows the transmission of voice signals across an IP-based network such as LAN, WAN, and even Wi-Fi. And thanks to flexible plans and tiered service packages, Aircall VoIP is ideal for call centers, large firms, and SMBs. Excellent call quality. After-call work.

voip 62
article thumbnail

Best Cloud Phone Software Guide

JustCall

Cloud phone systems are business communication solutions that let contact centers make and receive calls over the internet. Since the phone calls are managed in the cloud, your resources are freed up from expensive hardware or telecommunication equipment. Why Choose RingCentral?

voip 52