Analytics Call flow Cloud contact virtual call center 
JustCall
MARCH 9, 2023
Some of its key features are: AI-based self-service Omnichannel and workforce engagement Collaboration tools Customer experience analytics Pros: The power of AI can be utilized to enhance service levels of various aspects of call centers, including training, analytics, fraud detection, agent assistance, etc.
JustCall
APRIL 5, 2023
Monitor, whisper, or barge – Monitor live agent calls and provide help through whispers or by joining the call in real-time. Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics.
NobelBiz
JUNE 1, 2021
In an increasingly competitive economic environment, cloud technology is becoming a crucial component in corporate efficiency. Analytics and reporting tools are watched in real-time from any computing device that is connected. The ability to swiftly and effectively grow your call center.
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