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RCDA introduces online work-from-home courses for contact center teams

Robert Davis

It will give participants one bite-size piece at a time and let them work on that piece for an entire week. Conversely, a one-week seminar approach would give participants seven topics all in one week, and before they could apply the ideas, they would likely forget about them.

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Increase Productivity and Improve Employee Retention with HR Service Automation

Inbenta

This can be an email account, a chat tool, or a project management system among other channels. They can provide 24/7 information on any company issues, from policies, seminars, documents to how to book meeting rooms or know more about after-work groups. Chatbots can simplify onboarding.

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Top 18 Most Influential Women in the Sales World (2019 Ready)

CrazyCall

She’s been helping companies grow for more than 20 years and in the meantime her interactive online training on social selling, time management and other sales topics has been rated top of the country. In 2016, The Bridge Group expanded their offer with Account Based Revenue services. Be flexible. Joanne Black. Personal blog.

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