Accountability Advertising Quality calibration Self service 
Robert Davis
APRIL 5, 2018
million, according to the Ad Age Encyclopedia of Advertising. The rise in digital channels over the past decade has had a profound effect on service and sales operations. In contrast, call center vendors that provide outbound telesales “just” as an ancillary service are not the ones you want for best-in-class expertise.
Robert C. Davis and Associates
APRIL 5, 2018
million, according to the Ad Age Encyclopedia of Advertising. The rise in digital channels over the past decade has had a profound effect on service and sales operations. In contrast, call center vendors that provide outbound telesales “just” as an ancillary service are not the ones you want for best-in-class expertise.
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