Course-Catalog Workforce-Managers Training Related Topics 
Toister Performance Solutions
JANUARY 28, 2020
When I started working in the catalog industry nearly 25 years ago, people would call and ask to be sent a catalog. Today, that catalog is online and nobody needs to call for it. People entering today's workforce have rarely used the "phone app" on their phone. This was well before texting, emailing, or even cell phones.
Vistio
APRIL 26, 2021
Tom Benton, Head of Operations here at Vistio , has a unique view on contact center management, technology and processes due to his long career in the industry where he often had one foot in the operations sector and one foot in the technology realm.
Vistio
APRIL 26, 2021
Tom Benton, Head of Operations here at Vistio , has a unique view on contact center management, technology and processes due to his long career in the industry where he often had one foot in the operations sector and one foot in the technology realm.
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