Remove 2022 Remove Customer effort Remove Customer retention Remove Inbound sales
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6 Customer Service Goals That Matter Most in 2023

Global Response

Increase our inbound sales leads in 2023.” Increase our inbound sales leads by 30% in Q1 compared to Q1 of 2022.” how many pages or interactions does a customer have before purchasing?) Customer retention has a direct impact on your bottom line—after all, it’s easier (and cheaper!)