From Making Sandwiches to Making the CX Journey Better: An Interview with Customer Experience Expert, Nate Brown
Vistio
JANUARY 13, 2022
The CX world is ours for the taking, I feel like in terms of just being able to do some amazing things in 2022. What did that do for our customers? I love customer effort score, of course, as you can tell, I’m a huge fan of it, Matt Dixon and Rick DeLisi and the other author of “The Effortless Experience” here.
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