C Space

JULY 2, 2020

The Brand Move Roundup – July 2, 2020. Tesla has overhauled Japanese rival Toyota to become the world’s most valuable automotive company. We’re going from a siloed multichannel experience to an integrated omnichannel experience through all the channels we serve,” added Vineet Mehra, global CMO.

Airlines 52

Airlines Advertising Automotive Multichannel 52

COPC

JUNE 16, 2021

Companies are missing the mark on creating a cohesive customer experience, a conclusion revealed in the Customer Experience Management Benchmark (CXMB) Series 2020 Corporate and Consumer Editions. The panelists included Emily Estes from Thumbtack, Julie Weingardt from Turo, Lydia Clayton from Cox Automotive, and Rick Zayas from COPC Inc.

Customer Experience 52

Customer Experience Automotive Multichannel Self service 52

COPC

JUNE 16, 2021

Companies are missing the mark on creating a cohesive customer experience, a conclusion revealed in the Customer Experience Management Benchmark (CXMB) Series 2020 Corporate and Consumer Editions. The panelists included Emily Estes from Thumbtack, Julie Weingardt from Turo, Lydia Clayton from Cox Automotive, and Rick Zayas from COPC Inc.

Customer Experience 52

Customer Experience Automotive Multichannel Education 52