3 vital B2B findings from Dimension Data’s 2019 CX Report
Peter Lavers
JANUARY 30, 2019
Three key subjects from Dimension Data’s 2019 Global Customer Experience Benchmarking Report that are vital for every B2B company to take a long, hard look at itself about. The data is © Dimension Data, 2019 Global Customer Experience Benchmarking Report, but the observations and conclusions are my own.
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