2019 Benchmark Blog Consulting 
Beyond Philosophy
JANUARY 28, 2019
However, in our global Customer Experience consultancy, we encourage moving away from segmenting based on how much they spend with you and instead grouping centered on other variables. If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire.
Beyond Philosophy
FEBRUARY 11, 2019
My company, Beyond Philosophy was named as one of the Best Management Consultancy firms in the UK by the Financial Times. When I started my global Customer Experience consultancy in 2002, I had not been a consultant. When I started my global Customer Experience consultancy in 2002, I had not been a consultant.
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aircall
JANUARY 6, 2022
Consultative selling, also known as needs-based selling, is a sales tactic in which the seller acts primarily as an advisor, focused on helping a prospect solve one or more critical business issues. or “Are there any other benchmarks you want to achieve this year?”. Step Five: Consult to the Finish Line!
Beyond Philosophy
MAY 9, 2019
In our customer experience consultancy, clients tell us customers make decisions based on price or features. In our Customer Experience Strategy consulting, we do research called the Emotional Signature ® , which identifies the things customers don’t say they want but drive a great deal of value. 23 April 2019. <
Creative Virtual
DECEMBER 11, 2019
2019 was another busy and exciting year for Creative Virtual and the chatbot, virtual agent and live chat industry. It’s always difficult to condense a whole year into one blog post, so here are just a few of the highlights. Creative Virtual was rated as ‘Excellent’ across these categories. What are You Doing to Deal with Stress? –
Beyond Philosophy
FEBRUARY 13, 2019
As global Customer Experience consultants, we always talk about how psychology affects how your Customers behave. If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. THE BIG DANGERS FOR ‘CUSTOMER EXPERIENCE’ IN 2019 – EXPERT DEBATE.
Beyond Philosophy
MARCH 28, 2019
In my global Customer Experience consultancy, I have dealt with some companies who spend hours talking about the.001 If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. 12 March 2019. < What Can We Do About It?
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