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Philippines Laws on Outsourcing: A Comprehensive Guide

Select VoiceCom Blog

This business practice is known as outsourcing, defined as hiring international parties or individuals to provide their services to your company. The Philippines is notable for being one of the best countries to outsource employees , and it shares this feat with places like India, Mexico, and Brazil. increase from the year before.

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Year in Review: Our Top Customer Service Blog Posts of 2018

Working Solutions

From new insights into the benefits of outsourced customer care to news about what’s going on in our community of clients and associates, 2018 proved to be memorable here at the Working Solutions blog. The post Year in Review: Our Top Customer Service Blog Posts of 2018 appeared first on Working Solutions.

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Call Center Statistics You Should Know

Callminer

As industrial and economic globalization trends continue to develop in the world’s present market, the use of outsourced talent to accomplish a wide variety of tasks ranging from the rote and repeatable to the complex and mission-critical grows ever more ubiquitous. Many call centers have trouble adopting modern practices.

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Business Process Outsourcing: What to expect in 2019

OctopusTech

If you had been outsourcing in the past or are planning to start soon, and are somewhat unsure of its future, well you may put all those worries to rest. Outsourcing has survived over the years and will most definitely survive in the future. 2018 in a Nutshell. New Outsourcing Destinations. Predictions for 2019.

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How Australian Companies Benefit from Outsourcing to India

OctopusTech

In the fiscal year 2017-2018 , they reported a GDP growth of 2.9%. India is the first country that comes to mind whenever any western nation, including Australia, think about outsourcing their company’s non-essential functions and rightly so. Why do Australian Companies choose to Outsource to India?

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How Outsourcing Your Telemarketing Services to a BPO Company Can Increase Efficiency

Anexa BPO

Business Process Outsourcing in 2020. As we enter the second half of 2020, outsourcing is continuing to attract attention from all kinds of industries – no longer is BPO used only by manufacturing companies. between 2014 and 2018, reaching total revenues of $252.8bn in 2018?

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Unlock Higher Customer Satisfaction @ Lower Cost with This Key: BPO Outsourcing Companies

Anexa BPO

Studies show that from 2018 to 2020, utility companies that maintained or improved their digital platforms and activities saw customer satisfaction rise by 2 percent, whereas utilities that experienced a decline in satisfying their customers’ digital expectations saw a decline in overall customer satisfaction of 1 percent.