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Netomi
JANUARY 5, 2022
This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Can I Work a Customer Service Job from Home? Adrian Swinscoe.
Toister Performance Solutions
JANUARY 20, 2022
Advertising disclosure: This blog participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means to earn fees by linking to Amazon and affiliated sites. More companies are adding a Chief Customer Officer (CCO). How do you know if your company needs a CCO?
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Talkdesk
SEPTEMBER 2, 2015
In the modern consumer landscape, customer service is more important than ever. At Talkdesk, our mission is to revolutionize the customer experience. To that end, we host a Customer Spotlight webinar series to explore advances in this field. This is achieved by measuring different interactions via surveys.
aircall
DECEMBER 19, 2016
This year on the Aircall blog, we’ve looked at quite a few ways how to improve your business’ customer service. Now let’s take a look at and draw inspiration from the best customer service companies this year. Ranking high is far from a novel experience for these companies. Jeff Bezos - CEO and Founder of Amazon.com.
LiveChat
SEPTEMBER 27, 2016
I guess they didn’t read our article about how we can be better gift givers. According to Roy Erez, CEO of Loop Commerce, an e–gifting service: Loop research and data from its network of retailers found that one in four gift shoppers cited worrying about the hassle of returns as the most common reasons they hesitate to buy gifts online.
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