Remove 2010 Remove Contact Center Remove contact center solutions Remove Multichannel
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BPO Giant Webhelp Relies on NICE inContact for Omnichannel Capabilities

NICE inContact

On its way to becoming an international powerhouse in business processing (BPO) and customer experience outsourcing, Webhelp partnered with NICE inContact back in 2010. The company continues to rely on its partnership with NICE inContact today as the single contact center solution that spans the entire globe.

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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

By the end, you’ll have a solid understanding of what it takes to find the perfect solution for your business needs. Understanding Customer Data Platforms (CDPs) Although similar tools existed in the past, the term Customer Data Platform was first used in 2010. Managing customer data is nothing new.