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HoduCC’s Auto Dialer Wins Accolades across Leading Platforms

Hodusoft

In the ever-evolving landscape of communication solutions, HoduSoft continues to stand tall as a beacon of excellence. Its HoduCC call and contact center software has earned recognition for its auto dialer feature across three prestigious platforms. What Makes HoduCC’s Auto Dialer Special?

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Contact Center Software Trends for 2020 – Helping Contact Centers Serve Customers Better

Hodusoft

So, in the case of contact center software, you have good things to look forward to in 2020. Still, these trends point to making life easier for contact centers and helping them to serve customers better and faster. We can expect it to gain even more ground as call centers based around WebRTC become more popular.

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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

By the end, you’ll have a solid understanding of what it takes to find the perfect solution for your business needs. Understanding Customer Data Platforms (CDPs) Although similar tools existed in the past, the term Customer Data Platform was first used in 2010. Managing customer data is nothing new.