Remove 2008 Remove Feedback Remove Morale Remove Technical Support
article thumbnail

Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues. In 2008, Eliason, as part of the team selected to address the issues, created the Twitter account @ComcastCares and began directly responding to customer complaints. Customer Service Leaders: Nate Brown.