article thumbnail

GoodFirms Accredits OrecX as the Best Call Center Software - 2021

OrecX

Oreka GPL, the best-in-class open-source call center solution, is acknowledged by GoodFirms as the best Call Center Software. Why Is Oreka GPL the Best Call Center Software? This open source software can be easily customized and updated to serve as a future-ready solution.

article thumbnail

JustCall Ranks 8th At The Deloitte Tech Fast 50 India 2020 Awards

JustCall

The Deloitte Technology Fast 50 India program was launched in 2005. An easily scalable call center software for businesses, JustCall lets you set up your call center in seconds. Previously, JustCall ranked 5th in 2019 Deloitte Technology Fast 50. About JustCall (Slabs Technologies Private Limited).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Call Centers Are Becoming Mobile, Are You Prepared?

Talkdesk

What’s more, the number of workers telecommuting several days a week has increased by almost 80 percent between 2005 and 2012, according to Global Workplace Analytics. This trend has inevitably affected call center infrastructure as well. Make Call Control Functional. In fact, in 2015, 1.3 Invest in UC Tools.

article thumbnail

How to Choose a Call Center Provider?

NobelBiz

Types of Software Service Providers Depending on the industry and the business model of the call center, this might require several different contracts for: Call center software platform: this is the actual software that your agents will use and it is the central piece of the entire software architecture of a call center.

article thumbnail

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

She has a command to write on call center software and new technologies used in contact centers. To sustain within the competitive setting, it’s necessary for call centers to…”. Markus Linder is an expert in the field of e-commerce and Digital Advice, in which he has been active since 2005.