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Top 7 Most Visited Call Center blogs and Magazines in 2020

Dialer 360

MARCH 20, 2020

Here are 7 Leading call center blogs and magazines that are already most visited in 2020. With over 30,000 graduates from more than 4,000 contact centers, The Call Center School has been dedicated to the personal development of contact center individuals since 2001. Certainly, All focusing on customer experience and customer service.

Call Center

Call Center Contact Center voip Consulting

The Impact of and Opportunity for Virtual Agents on Call Center Outsourcers

Xaqt

JUNE 1, 2020

Contact Centers spent of much Spring 2020 scrambling to shift agents to work-from-home or bring agent seats back onshore from locations where at home agents simply weren't feasible due to lack of critical infrastructure. We've seen this before The Dotcom bust coupled with 9/11 was a cataclysmic event for outsourcers in 2000 and 2001.

Virtual Agent

Virtual Agent outsourcing Call Center Real estate

Top 7 Most Visited Call Center blogs and Magazines in 2020

The Impact of and Opportunity for Virtual Agents on Call Center Outsourcers

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