Mobile VoIP: 10 Reasons Why It’s Key for Your Business Phone System 

If you are a business owner, having mobile Voice over IP (VoIP) makes logical sense, given that around 82% of U.S. employees wish to work remotely at least once a week once the pandemic is over.

So, if you want to empower your employees, you need to have the right mobile Voice over IP set up in place. In this blog, we will look at the top five reasons why Mobile VoIP is emerging as a must-have for businesses.

What is Mobile VoIP?

Mobile Voice-over-IP (VoIP) refers to the process of using cellular data to make VoIP phone calls. It is extremely easy to get started with mobile VoIP, which makes it a popular choice among business owners. 

How Does Mobile VoIP Work?

Here’s how you can get started with mobile Voice over IP:

Step 1: Download a VoIP, aka choose a reliable VoIP service provider.

Step 2: Input your details. Make sure that you have an active Internet connection, which could either be Wi-Fi or a cellular network.

Step 3: Make a voice-over-internet protocol call on your smartphone/tablet.

In terms of the technology used, mobile VoIP makes use of the following technologies and vendors:

• VoIP service provider, which essentially transmits your calls through the Internet and phone system. 
• A compatible mobile device, which can be used for mobile VoIP services. You can also use tablet devices to make mobile VoIP calls instead of phones.
• A high-speed and fast Internet connection, which paves the way for a high-quality VoIP conversation. 
• A mobile VoIP app, which allows you to make outbound and inbound VoIP calls.

10 Reasons Why Mobile VoIP is Instrumental in Driving Business Success Today

When it comes to mobile VoIP, most business owners don’t go beyond the cost benefits that this technology provides — a big mistake. A strategically chosen mobile VoIP app can not only complement your business goals but also augment them, one call at a time. 

1) Cost benefits for the business

Mobile VoIP provides cost benefits to the business as the costs associated with any kind of hardware or software setup are limited. Moreover, most mobile VoIP providers offer subscription-based services, ensuring that you only end up paying for what you use.

Plus, businesses don’t need to purchase any desk phones, which helps businesses save on upfront costs. More importantly, users can install the same app on their mobile, tablet, laptop, etc., and make calls anytime they want. 

2) Easy access to a global workforce

With VoIP-enabled mobile phones, employees can easily work remotely. The mobile VoIP feature allows employees to use useful features such as voice, fax, data services, etc., right from the palm of their hands.

This portable technology literally connects a globally dispersed workforce — whether employees are working from home or on-site offices. This increased mobility becomes extremely useful if you change offices or locations. Your mobile VoIP system can be easily transferred without any hurry or hassle.

3) Easy to do conference calls

Since you don’t need any dedicated phone lines, you can easily drive conference calls and host multiple callers without paying an extra dime. The video conferencing process gets simplified as users can:

• Make voice calls and high-quality video calls
• Transfer different types of media formats–from images as well as videos to texts during a video call
• Conduct effective presentations and improve productivity

4) Optimized bandwidth usage

If you want to make the most of your existing bandwidth usage, you need to leverage mobile VoIP technology. This technology can:

• Fill the information gaps (when the caller and speaker are silent on the phone) with data from other bandwidth, thus optimizing the use of resources
• Enable compression and get rid of speech redundancies to enhance work efficiency

5) Access to advanced features

Mobile VoIP system offers a suite of advanced features such as:

• Allowing users to connect with wide-ranging devices (think: laptop, desktop, tablet, etc.)and ensuring business continuity
• The ability to use Caller ID and virtual numbers to improve operational efficiency
• The ability to forward messages to multiple people with a single click
• The ability to use voicemail-to-text transcriptions from your email

All in all, mobile VoIP provides increased flexibility and can be customized to suit your business’s unique goals and needs.

6) Effective collaboration and communication

The era of a hybrid work environment is upon us. Speech-driven mobile VoIP is much more powerful than texting platforms to drive instant and seamless communication. It allows your business to coordinate with clients 24×7, ensuring no calls go unanswered.

Plus, it helps drive friction-free as well as quick conversations, making the workflow seamless. As you can imagine, this improves employee productivity and helps reduce the chances of an information gap. Plus, users don’t need to waste their invaluable time checking voicemails, emails, etc.

7) Network adaptability

You can easily set up your mobile VoIP technology with Wi-Fi or mobile data. This increased network adaptability paves the way for a seamless work style.

8) Increased reliability

Mobile VoIP technology is extremely reliable, particularly in the instance of an outage or internet downtime, which can cost your company thousands of dollars. This technology enables users to forward calls to their mobile phones so that no customer goes home unhappy or unheard for that matter. Plus, since the software is protected by encryption, your phone system stays secure from unknown vulnerabilities.

9) Easy to install, maintain, and configure

Another advantage of using mobile VoIP is that it is extremely easy to install. Even if your workforce is less technically savvy, most mobile VoIP software solutions are plug-and-play. In simpler words, this means that you don’t need expert technicians to set up the system for you. Moreover, by leveraging a hosted VoIP software, you can:

• Add new users
• Use a web portal to move, add, or change your system’s configuration easily and at the touch of a button
• Reduce your maintenance effort and seek minimal professional support to ensure that the technology is working perfectly

10) Improved scalability and enhanced integration

The mobile VoIP solution is truly scalable in nature, which allows for seamless integration and improved operational efficiency. You can easily add new employees or eliminate them in the case of downsizing. Plus, it allows your business to:

• Transfer calls to an extension within the company
• Get calls from your valuable customers by dialing an extension
• Improve employee coordination and help them contact each other as quickly and easily as possible via extensions on desktop phones

6 Must-Have Features of a Great Mobile VoIP Software

Mobile VoIP Feature	Benefit
1. 24×7 connectivity	Empowers the business to make calls to the customer 24×7, irrespective of its geographic location
2. CRM integration	Helps businesses to integrate the phone system with customer management software, which ultimately helps users to exchange critical customer data, transfer calls to an extension within the company, and reach out to peers by dialing an extension
3. Secure system	Allows businesses to drive secure calls thanks to end-to-end encryption using the Transport Layer Security (TLS) and Secure RTP (SRTP) protocols
4. Quality calls	Enables businesses to provide high-quality calls that are free of pesky issues such as static noise, distorted voices, dropped calls, etc.
5. Video calls and online messaging	Helps businesses to make HD quality video calls, and the online messaging feature helps users to directly text people from their office line
6. Auto-provisioning	Enables users to activate their Mobile VoIP application easily and quickly with a web interface and without any complicated configuration settings

Final Thoughts

With technology becoming more advanced and remote working on the rise, businesses need to be visible and available to customers 24x7x365. <obile VoIP allows them to do just that and stay ‘connected’ with their customers in every sense of the word.

The true potential of mobile VoIP technology remains untapped for smaller and mid-sized businesses. Suppose you want to give your business an edge over the others. In that case, you need to invest in the right kind of mobile VoIP technology — one that suits your business goals, meets individual requirements and puts your customers at the front and center of your business.