Technology Certainly Has Its Merits, But… – Tip #34
Steve DiGioia
JUNE 17, 2021
Technology Certainly Has Its Merits, But…. When automation and technology become the new “service goal”, the customer then comes second. Technology certainly has its merits, but to what end – and what are we giving up to have it? My belief is that any business must “ always do what’s in the best interest of the customer ”.
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