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Referral Partner Webinar Recap

VirtualPBX

This week we discussed why VirtualPBX provides the perfect partnership in our “Becoming a High-Earning VoIP Partner” webinar. The partner webinar recap is available for viewing now. Therefore, the partner webinar recap will include an overview of what you can expect throughout the journey. Partner Webinar Recap.

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Don’t Settle for Less: Join our Webinar and Boost Your Revenue Game with Omnichannel CX Suite Magic!

Hodusoft

Don't Settle for Less: Join our Webinar and Boost Your Revenue Game with Omnichannel CX Suite Magic! HoduSoft is coming-up with a webinar on “ How to Improve Your Business Revenue with Omnichannel CX Suite ”. The post Don’t Settle for Less: Join our Webinar and Boost Your Revenue Game with Omnichannel CX Suite Magic!

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Top 5 ChurnZero Webinars from 2021 to Watch and Share

ChurnZero

Over the last year we’ve created and shared a lot of new content with our Churn Fighting audience that we’re really proud of and have received positive feedback on, especially our thought leadership webinar content. Check out our top five Customer Success webinars brought to you by ChurnZero in 2021. What’s Next.

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The top five Customer Success webinars of 2022 from ChurnZero

ChurnZero

If you’re anything like me, you signed up for a bunch of webinars with admirable intentions of attending, which is code for snagging the recording to watch when you found an uninterrupted window of time, which is also a nice way of saying never. WIth that, here are ChurnZero’s top five most-attended and most-watched webinars from 2022.

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How to Create Unique Customer Journeys to Optimize Business Outcomes

Speaker: Shawn Phillips, CCXP, Head of Growth and Innovation

Advanced platforms enable you to move beyond simple personalization or mass customization to create truly unique customer journeys that optimize outcomes for both your customers and your brand. With the growth of AI, customers expect – and often demand – a customer journey based on their unique needs and history with your brand.

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Free Webinar: Confidence-Enabling Experiences

CSM Magazine

Through our partnership with Reuters Events, we are excited to bring you an exclusive invitation to join the next webinar in their CX & Marketing Leadership series on July 13 th ! Tiffany Grinstead, VP Personal Lines Marketing, Nationwide. Relationship-Appropriate Personalization: Consumer trust cannot be overlooked.

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7 Customer Success Webinars to Watch

Education Services Group

Webinars are a wonderful way to learn something new, get questions answered, and maybe even make a few connections. 2020 proved that virtual learning can be a great alternative to being somewhere in person, and there’s no shortage of excellent virtual conferences, discussions, and gatherings to spark anyone’s interest.

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Reimagining CX: How to Implement Effective AI-Driven Transformations

Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster

This webinar with CX master Steve Pappas will unravel how conversational AI is transforming business-customer interactions and contact center operations globally. Register today and receive FREE GIFTS from Steve after the webinar! . 💥 Enter conversational AI - an absolute game-changer (if done right) in redefining CX norms.

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How Empathy, Creativity and Compassion Drive Results

Speaker: Rhonda Basler, Director of Customer Engagement, Hallmark Business Connections

Brands that connect with customers on a personal, emotional level will be more successful than others. In this webinar you’ll learn: Why emotions drive your business, where to start and how to bring out the human side of your brand. Learn how to humanize your brand by embracing empathy, creativity and compassion to drive real results.

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Using Customer Reviews, Advocacy, and Referrals in Your Journey Map

Speaker: Jeremy Boudinet, Marketing Manager, Nextiva

Making a customer want to advocate for your brand takes passion, personalization, and gratitude: all things that can be gracefully elicited throughout the customer journey map. In this webinar, you will learn: The importance of customer appreciation. The best customer experiences go beyond the sale.

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Best Practices for Keeping Remote Employees Engaged

Speaker: Dave Hoekstra, Calabrio

The topics discussed during this webinar replay include: Do I need to score more calls when my agents are working from home? How can I make conversations personal over video? How can I make coaching as effective when not in person? Are there tools that can help me keep track of things more efficiently?

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The Employee Factor - Perfecting Your CX From Within

Speaker: Dennis Snow, President, Snow & Associates

This webinar will provide you with strategic tools that can be used to raise the bar of service throughout your organization. In this webinar, you will learn to: Build a customer-centric culture. Inspire personal accountability in the workplace. Scale your customer success program without losing that personal touch.

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5 lessons from "Would You Do That To Your Mother" by Jeanne Bliss to Drive Culture

Speaker: Jeanne Bliss, President, CustomerBLISS and Co-Founder, CXPA

In this webinar, customer experience pioneer Jeanne Bliss shares her 5-step guide to help companies simplify their approach to customer experience and culture transformation. By the end of this webinar, you will know: “Be the Person I Raised You to Be?” : How to enable your employees to thrive.

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The Post-Covid CX Powered by AI

Speaker: Brian Morin, CMO, SmartAction & Aarde Cosseboom, Director of GMS Technology and Product, TechStyle Fashion Group

Join this webinar with TechStyle Fashion Group, who recession-proofed their contact center with personalized and frictionless experiences to customers who prefer self-service. In this webinar, Brian and Aarde will: Identify telephony interactions and volumes that meet thresholds for change.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

We have added 10's of millions of personal emails and mobile records. Watch this On-Demand Webinar today to see how ZoomInfo for Recruiters can work to get you talented candidates results. What is ZoomInfo for Recruiters? Find and connect with the right talent to fill roles fast with these tools: More data!