JustCall

AUGUST 8, 2023

Personalize Marketing Campaigns It was back in 2015 when Forrester discovered that 8 out of 10 consumers would choose and pay more for a brand that offers personalized services or experiences. In other words, it is no longer a secret that personalization drives sales. 10 Ways Conversational AI Can Increase eCommerce Sales 1.

Sales 52

Sales Upselling Revenue potential Customer centricity 52

JustCall

NOVEMBER 23, 2022

Maximizes profitability as you can not only capitalize on cross-selling and upselling opportunities but also discover high-potential revenue generation opportunities. Also, it might help in identifying untapped revenue potential that would otherwise go ignored. 6 Sales Enablement KPIs to Measure. Conversion Rate.

Sales 52

Sales Upselling Revenue potential Coaching 52

SmartKarrot

OCTOBER 5, 2023

Account mining, or the practice of deepening relationships with existing customers to upsell or cross-sell, is the gold standard for sustained business growth. Rather than endlessly chasing new leads, why not maximize revenue from those already in the fold? Maximizing revenue is tightly bound to efficient account mining.

Accountability 10

Accountability Upselling Journey mapping Feedback 10

JustCall

MARCH 10, 2023

Conclude with upselling/cross-selling: “If you’re interested in <product 1>, you might also want to check out <product 2>, which offers XYZ extra.” A Customer Service Call Flow A customer service call flow would play out as follows: Friendly and personalized greeting: “Hello <customer name>!

Call flow 40

Call flow Contact Center Scripts Interactive Voice Response 40

Mindtouch

JULY 31, 2017

Building Revenue Potential (and the Future) Through Knowledge. Each person, each department, brings its own perspective about how the products and services relate to the customer. you will know what content helped close a sale, what content helped close a case, or what content was missing to help seal the upsell.

Average Handle Time 48

Average Handle Time Self service Revenue potential Upselling 48

SmartKarrot

SEPTEMBER 27, 2022

Decentralize customer success and build more revenue streams with increasing expansion revenue opportunities. Another goal of customer success teams is to drive more personalized and contextualized engagements as per customer segments. Enterprise customers help increase revenue potential but also need more integrations.

Enterprise 10

Enterprise Accountability Management Revenue potential 10

NobelBiz

JULY 25, 2023

Discover the transformative potential of data-driven decision-making and personalized interactions that cultivate lasting relationships with customers. Personalized Interactions: With historical data at their fingertips, agents can reference past interactions, making customers feel valued and understood.

Analytics 98

Analytics Call Center Scripts Contact center software 98