Simplify Multichannel Agent Training with Screen Recording
LiveVox
DECEMBER 11, 2018
Therefore, how they are trained must also evolve. The post Simplify Multichannel Agent Training with Screen Recording appeared first on Livevox. How agents engage with customers is changing with the adoption of new channels. What is the easiest path to achieving this? Start with the basics: Analyze, Adjust, and Scale.
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