What is Omnichannel? Definitions, Examples & Multichannel Comparison
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JUNE 24, 2025
Omnichannel and Multichannel: Key Differences At first glance, omnichannel and multichannel might seem like interchangeable terms. There’s a key difference: Multichannel offers various platforms for interaction, while omnichannel ensures those platforms work together seamlessly. Multichannel: Why Omnichannel Wins?
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